Terms of Use

Terms

Every quotation, pro-forma invoice, price list or other similar document made or issued by Zytch Ltd. ("the company") is made or issued subject to these General Terms and Conditions of Sale. These terms and conditions do not affect consumers' statutory rights as contained in current UK legislation governing the relationship between consumers and businesses.

Definitions

The Company means Zytch Ltd. The Customer or you, means the account applicant, publisher, advertiser or person who buys or agrees to buy services from the company.

Acceptance of Orders

No order resulting from any quotation, pro-forma invoice, price list or other similar document made or issued by the company shall be binding unless and until it is accepted by the company. The company at its absolute discretion may accept or reject any order for any reason whatsoever.

Delivery

Whilst every reasonable effort shall be made to keep to any service delivery date, time of delivery shall not be of the essence and the company shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.

Refunds & Returns

We agree to refund the cost of any services rendered if the customer is unsatisfied with the network service providing we are informed in writing no later than 7 days after order confirmation is received.

Service Misuse

If a customer misuses any of our services in a manner that does not befit reasonable behaviour (as decided by the company at its sole discretion) then we reserve the right to terminate any contracts and any services that are associated with that misuse.

Force Majure

The company will not be liable for any breach of agreement, for delay or failure to perform if the delay or failure is due to acts of God, civil commotion, riots, floods, drought, fire, legislation or other cause beyond the companies reasonable control. This does not affect your statutory rights. If the company choose not to enforce a right under this agreement, that decision will not prevent the enforcement of other rights, or the same right on a later occasion.

Liability

Under no circumstances shall the company be responsible for any indirect, incidental or consequential damages.

Prohibited Activities

You may not use the Zytch Advertising Network to advertise activities that:

1. violate any law, statute, ordinance or regulation

2. relate to sales of (a) narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety, (b) drug paraphernalia, (c) items that encourage, promote, facilitate or instruct others to engage in illegal activity, (d) items that promote hate, violence, racial intolerance, or the financial exploitation of a crime, (e) items that are considered obscene, (f) items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction, (g) certain sexually oriented materials or services, or (h) certain firearms, firearm parts or accessories, ammunition, weapons or knives

3. relate to transactions that (a) show the personal information of third parties in violation of applicable law, (b) support pyramid or ponzi schemes, matrix programs, other "get rich quick" schemes or certain multi-level marketing programs, (c) are associated with purchases of annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card, (d) are for the sale of certain items before the seller has control or possession of the item, (e) are by payment processors to collect payments on behalf of merchants, (f), are associated with the sale of traveler's checks or money orders, or (h) involve currency exchanges or check cashing businesses

4. violate applicable laws or industry regulations regarding the sale of (a) tobacco products, or (b) prescription drugs and devices

5. involve gambling and/or gaming activities, including, but not limited to casino games, sports betting, horse or greyhound racing, lottery tickets, certain games of skill, and other ventures that facilitate gambling unless the operator has obtained prior approval from Zytch Ltd. and the operator and customers are located exclusively in jurisdictions where such gambling activities are permitted by law.

Distance Selling Regulations

The terms and conditions of sale detailed below are provided for your information, in line with legislation contained in Consumer Protection (Distance Selling) Regulations 2000. This legislation covers items bought where there is no direct contact between the supplier and the consumer. It does not apply where goods are bought for business use, from showrooms, fairs or exhibitions.

Your contract is with:
Zytch Ltd,
37 Sheppard Terrace
Sunderland
SR5 3BW
Company Registration No 06337701
Telephone: +447983556153

If you have any questions or complaints regarding the company, these can be addressed to the Customer Services Manager at the above address. The company will endeavour to acknowledge written complaints within 5 working days. The time it takes to reach complete resolution of complaints will be governed by the nature and complexity of the issue but we will endeavour to ensure that consumers are informed of the progress of complaints as appropriate.

Distance Selling regulations allow for a cooling off period of 7 days from receipt of goods covered under the legislation. Customers may return specified goods without reason within this period for a refund. This excludes goods made to the consumer's specifications. It does not apply to goods intended for everyday consumption. Video recordings or computer software and hardware unsealed by the consumer are also excluded . Goods returned have to be complete and in a resalable condition including original packaging. The cost of returning and appropriately insuring the goods until satisfactory receipt at the company will be borne by the customer.

To cancel the contract under the terms of the Direct Selling legislation with the company the Customer Services Manager must be contacted in writing at the above address within 7 days of receipt of the goods. The customer will be required to return the goods to the company before a refund can be processed. The Customer Services department will then contact the customer with a RETURN TO MANUFACTURER number within 5 working days. This number must be quoted on all returned goods so that the goods can be properly identified . The company cannot be held responsible for goods returned without proper identification.